Every item purchased is checked before being sent to you. If the item purchased has a fault then please contact us within 14 days of purchase so we can arrange an exchange or refund.


We are sure that you will love your purchase however if the item needs to be exchanged please contact us and return the item/s back to us in it's original condition with all packaging and labels intact, along with proof of purchase within 10 days of purchase.

Once we've received the item from you we will then post out to you the exchanged item.

Please note that we do not offer refunds if you have changed your mind.

We can not exchange sale items.

items not in original condition or packaging.
items returned to store 10 days after original purchase

Please email us at sales@adornegreytown.co.nz